[ Editors Note: Over the past couple of months we have received a number of emails on our Service Email account of email@example.com that we thought would be a great service to all of our clients, not just those that originally asked the question. We decided this would be a great forum to provide another service to our clients. Some of the questions have been edited ]
Q: I just upgraded to AutoCAD 2013 and now my KIP is not printing correctly. What should we do?
A: The short answer is that an upgrade of the KIP HDI drivers is probably in order. The longer answer is that almost every time a new version of AutoCAD is released (minus Revit, because Revit uses the Windows Driver) a new version of the HDI drivers for the KIP are also released. The KIP AutoCAD HDI has been designed to quickly and effectively print to the KIP printer directly from the AutoCAD application installed on your supported Microsoft Windows operating system machine. If you are using the accounting features to track jobs, those jobs can also be tracked through the AutoCAD driver.
At the time of this posting, version 6.06 was the current version for machines running KIP 7.0 or highe.
Q: Why do my prints to the KIP look different when I print thru different applications?
A: Similar to the first question, it is driver and application related answer. By the nature of how the KIP processes the original files to its native format for printing (TLC), the output could be different.
A print using the Microsoft Windows driver printing from Adobe Acrobat may look different than a print that uses Request/KIP Print, may look different than a print coming directly from AutoCAD. Let’s break this down a little bit more.
The Windows driver processes the file a little bit different as it runs through your Windows based machine. When using Request/KIP Print, the file is sent directly to the KIP printer engine, and in AutoCAD it is using a different driver to translate the file that you are printing.
They are three distinct and different processes that each use a different piece of software to do file conversion before printing. KIP has done a great job over the past years to eliminate more and more of this print differences so much so that the results are almost negligible at this point. But only if your drivers and KIP Printer are up to date with the most current versions.
Send us your questions and comments, and we will answer them in a future post.